Privacy Policy
PRIVACY POLICY
1. General Information
At Nora Laurent Fashion, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase from us.
By using our website, you agree to the practices described in this Privacy Policy.
If you have any questions, you can contact us anytime at:
Email: info@noralaurentfashion.com
2. Data We Collect
When you visit our website, we may automatically collect certain information including:
- IP address
- Browser type
- Device information
- Operating system
- Time and date of visit
- Pages viewed
- Referral source
This information helps us improve website performance, security, and user experience.
We may also collect personal information you provide directly, including:
- Full name
- Shipping address
- Billing address
- Email address
- Phone number
- Payment details
- Order history
3. How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and services
- Prevent fraud and unauthorized activity
- Send promotional emails if you subscribed to our newsletter
We only process personal data when legally permitted under applicable privacy laws.
4. Website Security
Our website uses SSL encryption technology to protect your personal information during transmission. Secure connections can be recognized by “https://” in your browser address bar.
We take reasonable technical and organizational measures to protect your information from unauthorized access, misuse, or disclosure.
5. Cookies
Nora Laurent Fashion uses cookies to improve your browsing experience and website functionality.
Cookies help us:
- Remember your preferences
- Store shopping cart information
- Analyze website traffic
- Improve website performance
- Deliver relevant advertisements
You can disable cookies through your browser settings at any time. Please note that some website features may not function properly if cookies are disabled.
6. Customer Accounts
When you create an account with Nora Laurent Fashion, we store the information necessary to manage your account and process your orders.
You may request deletion of your account at any time by contacting us at:
Some information may be retained if required for legal, tax, or fraud prevention purposes.
7. Newsletter and Marketing Emails
If you subscribe to our newsletter, we may send you updates about:
- New arrivals
- Promotions
- Sales
- Special offers
You can unsubscribe anytime by clicking the unsubscribe link included in our emails.
If you purchased from our store, we may occasionally send you emails about similar products or promotions related to your purchase history.
8. Order Processing and Payments
To complete your order, we may share necessary information with trusted third parties including:
- Shipping carriers
- Payment providers
- Fraud prevention services
Payment information is processed securely through trusted payment gateways such as PayPal and other secure payment providers.
We do not store full payment card information on our servers.
9. Customer Reviews
If you leave a review on our website or respond to a review request, we may display your first name and last initial publicly alongside your review.
We may also contact customers after a purchase to request feedback about their shopping experience.
10. Social Media Features
Our website may include links or integrations with social media platforms such as:
- TikTok
These platforms may collect information according to their own privacy policies when you interact with them.
We recommend reviewing their privacy policies separately.
11. Advertising and Analytics
We may use advertising and analytics services including:
- Google Analytics
- Google Ads
- Facebook Pixel
These tools help us:
- Understand website traffic
- Improve marketing campaigns
- Show relevant advertisements
- Measure website performance
These services may use cookies and tracking technologies.
You can control advertising preferences through your browser settings or platform privacy settings.
12. Data Retention
We keep personal information only as long as necessary for:
- Order fulfillment
- Legal obligations
- Tax requirements
- Fraud prevention
- Customer support
After this period, your information is securely deleted or anonymized.
13. Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict certain processing activities
- Withdraw consent for marketing
- Request a copy of your data
- Object to certain uses of your data
To exercise any of these rights, contact us at:
14. Third-Party Services
Our website may contain links to external websites or services operated by third parties. Nora Laurent Fashion is not responsible for the privacy practices of external websites.
We encourage users to review third-party privacy policies before providing personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, or legal requirements.
Any updates will be posted on this page.
16. Contact Information
If you have questions about this Privacy Policy or your personal information, please contact:
Nora Laurent Fashion
Email: info@noralaurentfashion.com