Shipping Policy
SHIPPING POLICY
Order Processing
At Nora Laurent Fashion, every order is prepared with care and attention to detail.
Please allow 1 to 3 business days for order processing before shipment. Orders placed during weekends or public holidays will be processed on the next business day.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Delivery Times
Our estimated delivery timeframe is between 5 to 15 business days depending on your location.
We work with trusted shipping partners to make sure your order arrives safely and securely.
Please note that shipping times may vary during busy periods, holidays, or due to unexpected carrier delays.
Free Shipping
We currently offer free shipping on all orders with no minimum purchase required.
There are no additional delivery charges at checkout.
Placing an Order
Shopping with Nora Laurent Fashion is simple:
• Select your favorite items and add them to your cart
• Proceed to checkout and enter your shipping details
• Complete your payment through our secure SSL-encrypted checkout system
• Receive an order confirmation email after your purchase is completed
Shipping Delays
While we do our best to deliver orders within the estimated timeframe, delays can occasionally happen because of:
• High seasonal demand
• Weather conditions
• Customs processing
• Carrier disruptions
We appreciate your patience and understanding if unexpected delays occur.
Shipping Insurance
For additional protection, we offer optional Shipping Insurance during checkout.
Shipping Insurance helps protect your order against:
• Lost packages
• Damaged packages during transit
Lost Packages
If your insured package is confirmed lost during shipment, we will send a replacement order at no extra cost.
Please contact our support team with your tracking information if your order has not arrived within the expected timeframe.
Damaged Deliveries
If your package arrives damaged, opened, or affected during shipping, contact us within 7 days of delivery.
Please include:
• Your order number
• Photos of the damaged packaging or products
Once approved, we will arrange a replacement when applicable.
What Shipping Insurance Does Not Cover
Shipping Insurance does not cover:
• Incorrect shipping information entered by the customer
• Packages marked as delivered by the carrier
• Theft after delivery
• Customs-related delays
Customer Support
If you have questions about shipping or delivery, our support team is here to help.
Nora Laurent Fashion
info@noralaurentfashion.com