Shipping Policy
DELIVERY INFORMATION
We are excited for you to receive your new pieces from Nora Laurent Fashion. Below you will find everything you need to know about how we process, prepare, and ship your order.
PROCESSING AND DELIVERY TIMES
Order Processing
Once your order has been placed, we prepare and dispatch it as quickly as possible. Orders placed during weekends or public holidays will be processed on the next available business day.
Once your order has been processed and shipped, you will receive an email with your tracking information when available.
Delivery Time
Most orders arrive within 7 to 10 business days after you place them, depending on your location. Many arrive toward the earlier part of that window.
Delivery times are estimates and can vary depending on the destination, carrier, holidays, customs and other circumstances outside our control. If your order has not arrived after 15 business days, please email us with your order number and we will look into it.
We always do our best to make sure your order reaches you as quickly and smoothly as possible.
HOW TO ORDER
Shopping with Nora Laurent Fashion is simple.
Browse and Choose
Explore our collections and select the pieces you love. Add your chosen items to your shopping bag.
Checkout
When you are ready, proceed to checkout and enter your delivery details. Please make sure that your name, address, postal code, and other shipping information are correct.
Review and Confirm
Before completing your order, carefully review your selected products, delivery information, and order total.
Payment
Select your preferred secure payment method from the options available at checkout.
Once your payment has been completed, click the button to place your order.
You will receive an order confirmation by email after your purchase has been successfully submitted.
SHIPPING COSTS
We are pleased to offer free standard shipping on all orders.
There is no minimum purchase required to qualify for free shipping.
OUR SHIPPING APPROACH
We take a thoughtful approach to shipping by combining orders where possible to keep our shipping process efficient and reduce unnecessary environmental impact.
This helps us ship in a more sustainable and efficient way while still making sure your favorite pieces reach you safely and smoothly.
TRACK YOUR ORDER
Want to keep an eye on your order?
You can follow your parcel through our Track Your Order page once tracking information is available.
Tracking details may take a short amount of time to become active after your order has been shipped. Once your tracking information is available, you can use it to follow the progress of your delivery.
DELIVERY DELAYS
We always work to have your order delivered within the estimated timeframe, but occasional delays can occur.
Delivery may take longer than expected due to factors such as:
• High shipping volumes
• Public holidays
• Weather conditions
• Carrier delays
• Customs processing
• Other circumstances outside our control
If your order is taking longer than expected, please check your tracking information first.
If you still need assistance, contact our Customer Care team and we will be happy to help.
ORDER INFORMATION
Please make sure that all shipping information is correct before completing your purchase.
Nora Laurent Fashion cannot guarantee changes to an order after it has entered the processing or shipping stage.
If you notice an error in your shipping information, contact us as soon as possible so we can see whether the information can still be updated.
CUSTOMER CARE
Have a question about your order, delivery, or tracking information?
Our Customer Care team is happy to assist you.
Email:
info@noralaurentfashion.com
When contacting us about an order, please include your order number so we can assist you as quickly as possible.